FAQ

Questions, answered.

Everything you're probably wondering while this is still in the prototype phase. Didn't find your answer? Reach out — real replies from me, not a support queue.

Can I buy a watch right now?

Not yet. We're in the coming-soon phase — prototypes are expected February 2027, with watches shipping to customers July 2027. Join the Founders List for 48 hours of first access before pre-orders open to the public.

What do I get with each watch?

Every Rifino watch ships with two quick-release straps — leather and silicone — so you get two distinct looks from one watch. No tools needed to swap them.

Where are the watches made?

Designed by hand in New Jersey, built by manufacturing partners in China, using proven movements — Miyota Automatic, Seagull Automatic, and TMI VK Chronograph movements. I personally vetted the manufacturing partner over months of conversations with a dozen factories before choosing one.

What's the warranty and return policy?

Planned coverage is a 2-year warranty from day one, plus 30-day returns with no restocking games. Full policy details will be finalized before pre-orders open.

What sizes are the watches?

Case sizes vary by watch and series — anywhere from 40mm to 44mm depending on the model. Exact case dimensions, movement, and water resistance are listed on each individual product page.

Why join the Founders List instead of just waiting?

Founders List members get 48 hours of first access before pre-orders open to the public, and a numbered Founders card in the box. It costs nothing to join. Unsubscribe anytime.

Can I ask something that's not answered here?

Yes — reach out through the contact page. Questions go directly to me, not a support team.